The trips described in this Website are operated by Nepal Social Treks and Expedition, Kathmandu, Nepal. The following booking conditions apply to all the trips.
We prefer to have the booking confirmed in advance, prior to Nepal arrival. Pre-booking is kept on high priority and it gives us enough time to make all the necessary arrangements for the trip.
2.a. Payment For Trekking and Tours: At all the trips you book with NSTE need 30% of the total contracted price to confirm your spot for the trip. And the rest amount can be paid before your arrival to Nepal or upon arrival in Kathmandu before the trip departure (except the big mountain expedition).
2.b.Payment For Mountain Expedition: For all the mountain expedition you are booking with NSTE need 30 % of the total contracted price at the time of booking and the rest balance to be cleared 60 days prior to trip start date.
3. YOUR TRIP AND ASSUMPTION OF RISK
3.a. Passports, Visas & Insurance
3.a.a. It is the responsibility of all passengers, regardless of nationality and destination, to check with the consulate of the country they are visiting for current entry requirements.
3.a.b. As visa and health requirements are subject to change without notice, we recommend that you verify health and visa requirements with the appropriate consulate prior to departure.
3.a.c. We strongly recommend that you purchase a comprehensive Travel Insurance Policy prior to departure. If you cancel your trip or significantly alter travel dates, many policies will reimburse the cost of cancellation fees and related expenses.
3.b. Assumption of Risk
3.b.a. The traveller/trekker should understand that during the course of the trip, certain risks and dangers may occur, including, but not limited to, the hazards of traveling in mountainous terrain, accident or illness in remote places without medical facilities, and the forces of nature. The traveller/trekker agrees to assume all risks associated with the journey, and agrees that no liability will be attached to the company or its outfitters, employees or agents, or to any member of the tour group in respect to death, personal injury, illness or delay of traveller/trekker, or for any loss or damage to the property of the traveller/trekker during the course of the trip, howsoever caused.
3.b.b. Acceptance of Risk
The Traveller/Trekkers should understand the risk on the adventure trips and you accept the risk on your own,
4. Cancellation Policy:
4.a. CANCELLATION BY NSTE
If incase of the trip cancelation by NSTE, we will notify you at earliest and we will refund you the 100% trip deposit you have made, but there is no compensation policy,
4.b. CANCELLATION BY YOU
Incase of you canceling the trip:
5. BOOKING AMENDMENTS
If you need to change or amend the booking you already have with NSTE, we will be happy to do so for you without any extra charges, in the case of the change the date of the flight and the hotels will cost you extra cancellation charge as per their rules and if we have spend the money for the making permits and the organized your trip that cost will be deducted.
6. LATE BOOKINGS
NSTE accept the last minute booking without any extra cost, please check with us for late booking time may different with the trip.
7. AUTHORITY OF THE LEADER
Our tour leader reserve the right to refuse to continue to carry any passenger(s) causing inconvenience or annoyance to other travelers/trekkers, or creating difficulties that would hamper the smooth running of a trip. We shall not be liable for any loss or damage to baggage or personal possessions, or any consequential losses resulting there from. If a traveller/trekker is injured or becomes ill, all evacuation and hospital expenses, doctors’ fees and repatriation costs are the traveller/trekker’s responsibility, and Nepal Social Treks shall not be liable for any refund of the tour fare.
We always believe our customers and we care about what they say. Feedbacks and suggestions to imporve our service shall be entertained.
9. HEALTH, FITNESS AND AGE LIMITS
Good health and physical fitness is required on all trips like as tour, travel, holidays, trekking, peak climbing and expedition. We recommend a physical examination for all trekkers on extended treks.
10. COMPLEMENTARY POLICY:
one member or the tour leader 100% free on 15 paying pax for Trekking and tours package. (Except: National park fees, special permit of trek and flights) one member or the tour leader 50% free on 10 paying pax for Trekking and tours package. (Except: National park fees, special permit of trek and flights)
NSTE might use the clients photo and the videos to our advertisement, unless you have mention us not to do so, we always keep the personal privacy.
12.Emergency Rescue Evacuation:
The helicopter cost is US $1825.00 to $2500.00 per hour. It all depends upon the rescue location & flying hours. Normally it takes 3 to 4 hours of flying hours but, again, it entirely depends upon the location and the weather at the time of rescue. So, all the clients need to have their medical & rescue insurance before arriving here. We can arrange the rescue operation and expect all the cost to be settled after the rescue here in Kathmandu. We can arrange all the necessary documents as a support for submitting to the client’s Insurance Company.
If the domestic flight is cancelled or delayed due to poor weather condition or technical reason then we can not take responsibility, however, we will be at our best to the any alternation. If the tour is cut short or breaks in between due to natural disaster then the cost is not refundable once paid.